Terms & Conditions
General Rules & Regulations
- Students must have valid medical insurance for their entire study period. Miracle Mandarin is not financially responsible for medical care required for students' accidents or illnesses occurring during their course of studies at Miracle Mandarin.
- Miracle Mandarin is not responsible for any property loss on or off the school's premises.
- Participants will be removed from the program without a refund if they engage in illegal, violent or improper behavior. Participants are responsible for any and all damages they cause and must directly compensate the owner of the property involved.
- Audio and/or video recordings are not allowed in the classroom.
- Religious or political promotional activities are strictly prohibited on the school premises.
- Complaints and issues should be addressed in writing to courses@miraclemandarin.com
Application and Payments
- After receipt of the Course Agreement and invoice, pay the full tuition fee plus a one-time registration fee RMB400 to Miracle Mandarin, no later than one week before the start of the course. Payments can be done by cash (RMB only), credit card (in person), or bank transfer (contact Miracle Mandarin to get bank information).
- Students paying by bank transfer are responsible for all bank transfer fees. Any bank fees charged to Miracle Mandarin shall be reimbursed by the student before starting of the first lesson.
- Payment by credit card will involve1% extra for Chinese card, 3% for non-Chinese card bank pos fee, charged by the school.
- Corporate clients who need to claim a company titled Fapiao, 10% of extra fee on top of tuition fee will be charged.
Refunds and Terminations
- The refund policy and refund amount is listed in the following:
- Excluding the non-refundable application fee and program deposit, and agent fee, if applicable, refunds will not exceed the table below:
- Program Fee Refund Policy (% Refunded): Notice Given:
- 90%30 days or more before start of program
- 80%15 - 29 days before start of program
- 50%14 - 6 days before start of program
School Schedule and Class Attendance
- Classes start at the scheduled time. One class is 50 minutes. There is 10-minute break between classes.
- Students are required to sign the class attendance form every time for the school to keep record.
- A group class schedule is fixed. There are no make-up lessons, refunds or credits for classes missed by students through no fault of Miracle Mandarin.
- There is no refund/credit for missed group classes or for termination of group/private studies before the end of the course other than as specified under "Refunds and Terminations".
- If a group has less than three participants, Miracle Mandarin reserves the right to reduce each lesson from fifty minutes to thirty minutes, although for time tracking purposes this reduced time will still be treated as a full hour of classroom time.
- Students, placed in classes that they feel are too easy or too hard, should contact a Course Consultant immediately after the first lesson in order to arrange a move to another class, which move is subject to class availability.
- For private classes, all changes and absences must be communicated to a Miracle Mandarin Course Consultant in writing (e-mail, fax) or in person at least one working day before the scheduled class. Failure to do so will result in the student forfeiting one class.
- Subject to the terms in the preceding paragraph, private classes may be rescheduled as long as the student finishes all classes before the course Finishing Date, which is documented in the Course Agreement. There is no refund/credit for private classes not completed by the Finishing Date.
- If a student is away from class for over 3 weeks, the school reserves the right to change the schedule or the teacher (for private class only).
Visas
- Students need to hold a legal, valid visa during their study in Miracle Mandarin.
- Students wishing to obtain a visa through school are required to study for a minimum 13 weeks intensive course, immersion course or 100 hrs full time scheduled private course at Miracle Mandarin, and to pay all fees in advance.
- Students wishing to get visa support must apply for the course and visa 4 weeks in advance. If student is outside China, 6 weeks advance before the course starting time is needed.
- The visa will be cancelled when students caught by China police for any illegal action. Course will be terminated immediately and the students need to pay a fine of minimum 2000RMB to school for extra work with police loss and damage of school reputation.
Download our complete Terms and Conditions in PDF format.













